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Durable memory can be inspected within its management scope. You can search and remove entries from the tenant-shared bank or a knowledge-base-restricted bank, and view the corresponding entity graph.
Memory management requires durable memory to be enabled. If memory isn’t set up, these screens simply have nothing to show — they’ll appear empty until memories start being stored.

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Tenant memories

The tenant memory screen manages the tenant-shared memory bank. It does not aggregate knowledge-base-restricted memories or the separate banks created for API end users with external_subject_id:
1

List and search

Browse or search memories in the tenant-shared bank.
2

Delete individual memories

Remove any single memory you no longer want kept. Deletion takes effect immediately.
3

Explore the entity graph

View an entity graph showing what’s been remembered and how the facts relate to one another.
Organization members can view the tenant-shared memory bank. Only Owners and Billing admins can change memory settings or delete an entry.

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Knowledge-base-restricted memories

When a knowledge base is set to KB-restricted mode, its memories are kept isolated to that knowledge base. You manage them from the knowledge base itself, with the same capabilities:
  • View and search that knowledge base’s isolated memories.
  • Delete individual memories from it.
  • Explore the entity graph for just that knowledge base.
See Memory modes for how to put a knowledge base into KB-restricted mode.

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Deletion is immediate

Removing a memory takes effect right away — the fact is no longer available for recall in future conversations. Because deletions happen here rather than mid-chat, every removal is a deliberate, auditable action.
Periodically review the remembered facts for accuracy, especially with Automatic retention. A quick pass keeps the assistant’s recall sharp and ensures nothing stale is carried forward.

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Next steps

Set up durable memory

Enable memory and choose how facts are captured.

Memory commands

Store facts conversationally from the chat.

Memory modes

Isolate memory for a specific knowledge base.

Team roles

Manage who has the admin role for memory.